Retail & FMCG

The data becomes the key to improving customer experience and optimizing internal processes

Omnichannel is now a fundamental requirement for modern retail, capable of providing a consistent and effective customer experience both online and offline. Customer touchpoints are constantly increasing, and the value chain itself has expanded with supporting systems such as e-commerce logistics and integrated customer care. Managing these large volumes of data is crucial for making impactful business decisions and creating a quality customer experience.

The experience gained by Quantyca in retail and FMCG allows us to identify the best architectural and technological solutions for data management through the application of paradigms that create a competitive advantage such as real-time, cloud, artificial intelligence, and data governance.


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Success Stories

Use cases

Hybrid Event
IKN Applied Artificial Intelligence 2021
Date and Time: 17/11/2021

Intelligent Document Processing to go beyond OCR. How to use semantic engines and modern deep learning models to automate document management. “Quantyca took part in IKN – Applied Artificial Intelligence,...

Hybrid Event
IKN Forum Retail 2021 – Chapter 1
Date and Time: 24/06/2021

Process Mining for Customer Journey Analysis: Reconstructing and analyzing the real behavior of the customer in a complex ecosystem. Quantyca participated in Forum Retail 2021, the IKN Italy event designed...

Hybrid Event
IKN Forum Retail 2021 – Chapter 2
Date and Time: 28/10/2021

Quantyca participated in IKN – Forum Retail 2021, the IKN Italy event designed for its #onforumretail community. Francesco Gianferrari Pini, Co-Founder of Quantyca, and Matteo Gabanini, Business Intelligence IT Manager...

Hybrid Event
Netcomm Forum 2022
Date and Time: 03/05/2022

Quantyca participated in Netcomm Forum 2022, the Italian event dedicated to E-commerce and Digital Transformation. Andrea Gioia, CTO, and Francesco Gianferrari Pini, co-founder of Quantyca guide us, in their speech,...

Video Talk
Real-time Inventory with Kafka and Kafka Stream at Rinascente 2021
Date and Time: 25/10/2021

Consumer purchasing habits have drastically changed in recent years. Going to a physical store is no longer the only option for retail shopping. Retailers have evolved to meet this new...

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